Our long-term relationship is based solely on your complete satisfaction with our product and our services. Recurring automatic billing is against our policy. Only you can decide when you need your next course of Amberen.
Your purchase of the 90-day course of Amberen is protected by our 30-day Money Back Guarantee. If for any reason you are not completely satisfied with the product, simply return the two unopened, shrink-wrapped packages of Amberen postmarked by the 30th day from your date of purchase. The purchase price of Amberen (less shipping and handling charges) will be promptly refunded to you. If you decide to return, the one package of Amberen, valued at $49.99, is yours to keep absolutely FREE and you will have no further obligations. Feel free to share your concerns by calling us at 800-222-3304 (Monday – Friday, 6:00AM to 5:00PM PST).
The purchase of a single box of Amberen ($49.99) is not covered by the 30-day Money Back Guarantee.
Please note that your return must be postmarked by the 30th day from your DATE OF PURCHASE in order to receive your full refund (less shipping and handling charges). NO EXCEPTIONS. Please allow five business days from the date we receive your return for processing. Please ship your return via USPS to: PO Box 45008, Los Angeles, CA 90045. Please use the return shipping label included with your invoice and package your return using the original packaging (recommended) or a sturdy box to ensure your return is not damaged in transit. We recommend you use a tracking number, delivery confirmation or some sort of insured mail for returned merchandise, as we cannot be responsible for items that never reach our warehouse, or do not include customer information. If you intend to return late (postmarked after the 30th day from your date of purchase) or incomplete product, please call us at 800-222-3304 (Monday – Friday, 6:00AM to 5:00PM PST) to inquire about the additional fees that will apply. Shipping charges are not refundable. Only one return per person/household will be honored.
Lunada Biomedical makes every effort to ensure customer orders are received in a timely fashion.
All orders are shipped within 1-2 business days (Monday through Friday, excluding Federal holidays). All FedEx delivery requests must be placed by 12:00 PM Pacific Time, Monday through Friday, to be qualified for same-day shipping. Please note, all delivery times are estimates and Lunada Biomedical is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, or any other unforeseen factors.
While Lunada Biomedical makes every effort to adhere to these guidelines, these Terms and Conditions are in no way a promise or guarantee of delivery time. FedEx Express options are for Monday through Friday delivery only; Lunada Biomedical does not offer FedEx Saturday or Weekend delivery. Lunada Biomedical is unable to provide estimates for International shipping times, and is not responsible for customs or other fees imposed by the destination country. Shipping charges (including international surcharges) are NOT refundable.